Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (847) 872-4922 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
When you shop at Lucy's, you're family!
Stop in or give us a call anytime for your appliance needs.
Amazing savings on the brands you love!
"When ever I have a question or a problem with one of my appliances they always have an answer to help me! Their service is excellent and they are always..."
Scott Handyside
3/21/2024
"Best store! Amazing people don’t shop anywhere else! I only will buy from them!"
sterling ricketts
3/25/2024
"Great customer service! We were looking for replacement parts for our dishwasher and Dan went above and beyond to find parts that worked well for us. Great..."
Kellen and Megan Price
3/14/2024
"Lucy’s staff is extremely professional and were to able to help out with getting a critical part needed for a home appliance with very short notice right before the holidays."
John p
12/23/2023
"Professional and friendly atmosphere. We purchased a new refrigerator today and the prosses was super easy and fast. They have the most affordable and..."
enrique uribe
7/19/2022
"Lucy's is the best! They go out of their way for any appliance need. New appliances, parts, questions, repairs, they've got it all."
Denise W
11/20/2023
"They always take excellent care of me and get my appliances there as soon as possible it's really quick Usually"
Brian Maki
10/18/2022
"Helpful, reasonable, professional, and locally owned. What could be better."
Peter Bullock
10/19/2022
"After they realized that it was an easy fix, they walked us through it over the phone, and got us the part within a day. Great business."
Adam Carlson
10/20/2022
"Unlike the big box stores. They delivered and took the old appliance."
James Pollock
12/13/2022
"Unfortunately my address was too far away for their at-home delivery service, but they still helped immensely with all the questions I had and even referred me to stores that were closer to my location!"
Zachariah R.
2/12/2023
"Family owned and has been serving Lake County and southeast Wisconsin for a very long time, great staff and competitive prices."
Dan G
3/29/2023